Privacy policy

 

Last Updated: Nov 2023

Introduction

Welcome to Manik Chand & Sons Jewellers (Pvt. Ltd.)! This Privacy Policy outlines how we collect, use, share, and protect your personal information when you use our website and services. By accessing our website or making a purchase, you agree to the terms of this Privacy Policy.

Information We Collect

1. Order Information:

• We collect information necessary to fulfill orders, process payments, and provide invoices.
• This includes details such as your name, shipping address, and payment information.

2. Device Information:

• We gather device information, including IP addresses, to screen for potential risks and enhance the performance of our website.

How We Use Your Information

We use the collected information for the following purposes:

1. Order Fulfillment:

   • To process and fulfill orders, arrange shipping, and send order confirmations.

2. Communication:

   • To communicate with you regarding your orders and provide relevant information.

3. Risk Management:

   • To screen orders for potential risk or fraud.

4. Advertising:

   • To provide you with information or advertising related to our products or services.

5. Website Optimization:

   • To improve and optimize our website by generating analytics on customer interactions.

Sharing Your Information

We share your personal information with trusted third parties for the following purposes:

1. Service Providers:

   • We use third-party services like Shopify to power our online store and facilitate order delivery, Cashfree for payments processing and various delivery partners for shipping. We share relevant information with them for fulfilment of services.

2. Analytics:

   • We utilize services like Google Analytics to understand how customers interact with our website.

3. Legal Compliance:

   • We may share information to comply with applicable laws, respond to legal requests, or protect our rights.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. Please contact us through the details provided below to exercise these rights.

Data Retention

We retain your order information for our records unless you request its deletion.

Changes to the Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, to ask questions, or to make a complaint, please contact our designated officer:

Manik Chand & Sons Jewellers (Pvt. Ltd.) GS Rd, beside Sony Centre, Ananda Nagar, Christian Basti, Guwahati, Assam 781005, Email: admin@manikchandjewellers.com

Thank you for choosing Manik Chand & Sons Jewellers (Pvt. Ltd.)!